Privacy Policy

Effective January 1, 2026

Juneau Concrete, juneauconcrete.com, estimates@juneauconcrete.com

Who this policy covers

Juneau Concrete is a concrete contractor in Juneau, AK. This policy explains what information we collect when you visit our website, how we use it, how long we keep it and what you can ask us to do with it.

It applies to every page on our site, from the home page to our service and contact pages. You can read more about who we are on our about page.

Information you give us

When you ask for an estimate or send us a question, we collect what you type into the form. That's usually your name, phone number, email address, the address of the property and a description of the job, such as a driveway, patio or slab.

Our contact form is run by an outside form service, which receives your answers and passes them to us. If you call or email us instead, we keep the details you share so we can follow up on your project.

Information collected automatically

Like most websites, ours records some basic details when you visit. This can include your browser and device type, the pages you look at, how long you stay, the site that sent you to us and a general location based on your internet connection.

We use analytics tools to see this information in summary form, so we can tell which pages are useful and which ones need work. We don't use it to identify you personally.

Cookies

Cookies are small files your browser stores so a site can remember your visit. Our site and the tools it uses may set cookies to count visits, keep pages loading properly and help us understand how people use the site.

You can block or delete cookies in your browser settings. The site will still work if you do, though some features, like the form, may need cookies turned on to submit.

How we use your information

We use what you send us to answer your question, set up an estimate at your property, prepare a quote and, if you hire us, schedule and complete the work and send invoices.

We also use site data to fix problems and improve our pages. We don't sell your personal information, and we don't add you to marketing lists you didn't ask to join.

Who we share it with

We share information only with the companies that help us run the business and the website, such as our form service, website host and analytics provider. They get only what they need to do that job for us.

We may also share information if the law requires it, to protect our rights or our customers' safety, or as part of a sale or transfer of the business.

How long we keep it

If you contact us and don't go ahead with a job, we keep your details only as long as we need them to respond and follow up, then delete them.

If you hire us, we keep job records longer because we need them for warranty questions, billing and tax records. Analytics data is kept in summary form and isn't tied to your name.

Your choices and rights

You can ask us to show you the personal information we have about you, correct it or delete it. You can also ask us to stop contacting you at any time.

Depending on the state you live in, you may have other privacy rights under state law. We'll honor those requests, and we may ask you to confirm who you are first so we don't hand your information to someone else.

How we protect your information

We take reasonable steps to keep your information safe, including using trusted service providers and limiting who on our team can see it. No website or email system is completely secure, so please don't send payment card numbers or other sensitive details through our form.

Children's privacy

Our website is meant for adults planning work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

Changes to this policy

We may update this policy when our website, tools or the law change. The current version is always the one on this page.

How to raise a privacy concern

If you have a question about your information or want to make a request, reach out through our contact page or call us at (907) 560-0628. Tell us what you'd like us to do, and expect a reply within 1 business day.